2421 Cranberry Highway, Wareham Crossing

(Next to Famous Footwear)

MEMBERSHIP CANCELLATION

Free  DAY PASS!


FREEEEZZZEEEEE

Life Happens. We understand that sometimes your life and your ability to make it to gym might always sync together. As a courtesy, we offer our members the ability to freeze their membership agreement for a set period of time until they are able to get back to working towards their fitness goals.


How does it work? Members can choose to freeze their account for up to 4 months at a time. This means, you will not be charged your monthly membership fee during that freezed time frame. Open-Ended Agreement members will receive no monthly charge during that time frame. Members still within their agreement term, will receive a reduced membership charge of $15.00/month. Freezing will extend your term, but you will still be obligated to pay your invoices as per your original Agreement once freeze period has expired


How to put a freeze on my account? Simple. Talk to the administrative staff at the fitness center and they will be provide you with a quick form to fill out.


Duration? You control the duration (up to a 4 month period)


Limitation: One freeze per 12 month period.




We're sorry you're thinking of leaving us!


We pride ourselves on offering the best customer service experience for our members. So please feel free to share your thoughts, questions, concerns, or complaints with our management staff, and we will be happy to assist you in any way possible! Here for your convenience, is our membership cancellation policy (which is outlined in your membership agreement):


ALL CANCELLATIONS REQUIRE A 30 DAY WRITTEN NOTICE FROM YOUR NEXT BILL DATE, TO ENSURE YOU ARE NOT BILLED FURTHER.


Agreement Term: A written agreement which explicitly states a fixed duration that the contract will be in effect. The signing parties are obligated to adhere to the terms and conditions within the contract until the expiration, or end date, of the contract


OPEN-ENDED AGREEMENT:If you would like to cancel and are in an open-ended agreement, we are able to cancel your membership simply with a 30 day written notice from your bill date.


WITHIN AGREEMENT TERMS: If you would like cancel, but are still within your agreement terms, there are three ways that we are able to end your agreement early with a 30 day written notice.


        1.  If you move 25 miles or more away from Elite Fitness for Women's Wareham location at 2421   

            Cranberry Highway, East Wareham, MA 02571 and have written proof of that you reside at that

            new address (i.e. lease agreement, utility bill, or employment paperwork).

        2.  If you have a medical condition stated by a physician that inhibits you from completing the

             remaining term of your contract.  It requires that you have a letter that is signed and dated by

             your primary care doctor/ physician that specifically states that you are unable to use our

             facilities for the remander of your contract term.

        3.  Death



SUBMITTING CANCELLATION PAPERWORK

**ALL ACCOUNTS MUST BE CURRENT TO PROCESS A CANCELLATION (i.e. A request for account cancellation will not be processed if the account is past due)


       1.  Meet with a manager at our location to fill out brief paperwork. You can call ahead to schedule

            an appointment, or come in during our business hours.

       2.  Send in your letter, along with any other required documentation listed above if you are within

           the agreement term, by certified mail. It is easy. All you have to do is go down to your local post

           office and ask for this service. They will place a barcode on your letter so that you can track and

           ensure its delivery to our location. (This is for both your peace of mind as well as ours). Please

           send all items to the following:


Elite Fitness for Women

2421 Cranberry Highway, Ste 434

Wareham, MA 02571